Oval basket-shaped cat scratching post with yellow pattern 45 x 30
In stock | Shipping in 48 hours
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Satisfied or refunded !Satisfied or refunded !
Your products are shipped from our warehouses within 48 hours and reach you in 10-12 business days.
We accept returns for any reason, whether for dissatisfaction or change of mind. Our return period is 30 days from receipt of your product.
For any queries related to delivery, returns or exchanges, do not hesitate to contact us for fast and personalized assistance.
Our team is here to help you! We strive to respond within a few minutes, directly on the site's chat, or within a few hours on firstname.lastname@example.org .
Here are the questions frequently asked by our customers:
Delivery & Order
- When will I receive my order? Orders are shipped within 48 hours and arrive in 10 to 12 business days. During times of high demand, shipping may take up to 6 days.
- Can I cancel or modify my order? You have 12 hours after ordering to send us a cancellation or modification email.
Products and Quality
- How do I choose the appropriate size for my pet? We have a detailed size guide to help you choose the perfect product for your pet. If in doubt, contact us via chat!
- Are the products suitable for all breeds of dogs and cats? We offer a varied range suitable for different sizes and breeds.
- The item received is broken/defective: Contact us with your order number, a description and a photo or video of the problem. You will receive a refund in the form of a voucher or by bank transfer.
Payment and Security
- What payment methods do you accept? We accept Visa, American Express, MasterCard, debit cards and bank cards.
- Is my information secure? Yes, we use SSL and AES-256 encryption to protect your data.
- How can I track my order? Once your order has been shipped, you will receive a tracking number by email to follow your package in real time until it is delivered.
Please feel free to contact us with any additional questions or concerns!